Frequently Asked Questions

Products (Lash Supplies)

  •  Yes. We stock products suitable for beginners through to advanced technicians. Each product description clearly states the recommended skill level.

  • Yes. Our lash adhesives are designed for trained lash technicians only and are not suitable for self-application.

  • Store upright in a cool, dry place away from sunlight. For best performance, keep between 18–22°C and low humidity.

  • Yes. Trade and bulk pricing is available. Please contact us directly for wholesale enquiries.

  • Yes — we are committed to ethical sourcing and cruelty-free standards.

  • We restock regularly. If something is out of stock, join the waitlist on the product page to be notified first.

 Courses & Training

  •  Our beginner courses are open to everyone. Advanced courses require proof of prior qualification.

  •  Yes, our courses are fully accredited and insurable within the UK.

  •  Yes. Upon successful completion, you will receive a digital certificate. Printed certificates are available upon request.

  • We offer both online training (with instant access after purchase) and in-person courses where stated.

  • You receive lifetime access to all purchased online training materials.

  • Yes — we offer continued student support and guidance after qualification.

Orders, Payments & Support

  •  Yes, we currently ship within the UK only.

  • Orders are typically processed within 1–2 working days. Delivery times vary depending on the shipping option selected.

  • Due to hygiene regulations, lash products can only be returned if unopened and unused. Please see our Returns Policy for full details.

  • Due to instant access to digital materials, course purchases are non-refundable once accessed.

  • You can contact us via our Contact page or email us directly. We aim to respond within 24–48 hours (excluding weekends).